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Laws
Fully Grown Royal

United Kingdom
1007 Posts

Posted - 24/01/2013 :  20:08:09  Show Profile  Reply with Quote

I just wondered if anyone has used these before ? I have had mixed reviews about them . I like that i can pick a day for them to deliver as i only get one day off a week , they also give an hour time frame which would also be helpful . I need to start ordering online as i almost died at the rep store the other week so so expensive!


www.facebook.com/Thehogbox

Fezza
Fully Grown Royal

United Kingdom
1063 Posts

Posted - 24/01/2013 :  20:10:09  Show Profile  Visit Fezza's Homepage  Reply with Quote
Am I missing something??

1.0.0 normal royal
1.0.0 mojave royal
1.0.0 pastel enchi royal
0.1.0 cinnamon royal
0.1.0 pewter royal
0.1.0 genetic stripe royal
0.1.0 lesser goblin royal
0.1.0 phantom royal
0.1.0 Columbian rainbow boa
0.0.1 aru x jaya GTP
0.1.0 bredli
1.0.0 trans pecos rat snake
1.0.0 fat black cat
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Kelfezond
The bearded one

United Kingdom
4803 Posts

Posted - 24/01/2013 :  20:14:46  Show Profile  Visit Kelfezond's Homepage  Click to see Kelfezond's MSN Messenger address  Reply with Quote
Hehehe xD missing some vital info there Laws

\v/ Click me for Kelfezond Reptiles Facebook Page! \v/
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Laws
Fully Grown Royal

United Kingdom
1007 Posts

Posted - 24/01/2013 :  20:16:11  Show Profile  Reply with Quote
aaah crapola ha! loong day! Lololol

http://frozenreptile.co.uk/ taaaa ddaaaaa


www.facebook.com/Thehogbox

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blackskull
Fully Grown Royal

United Kingdom
1278 Posts

Posted - 24/01/2013 :  20:46:51  Show Profile  Reply with Quote
i used them once, never again.

i have been using essex reptile for my frozen and had no trouble, i place the order on a sat/sun and it arrives at my work on a tuesday

1.1 normal royal, sully, silver
0.1 pinstripe royal, penny
1.1 pastel royal, lars, clover
0.1 lesser royal, serenity
0.1 black pastel royal, betty
0.1 mojave royal, mavis
0.1 normal het clown
1.0 pastel het clown
1.0 nuclear, ned
1.0 super phantom
1.0 childrens python, myles
0.1 hog island boa
0.1 sonoran x boa, grace
0.0.1 mack snow leopard gecko, munchkin
4.1 cats, stan, dave, marble, binx, daisy
4.1 rabbits, mol, ted, bill, spud, alice
0.1 crazy cat/bunny lady of bridgwater, lucy
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Laws
Fully Grown Royal

United Kingdom
1007 Posts

Posted - 25/01/2013 :  00:24:40  Show Profile  Reply with Quote
may i ask what happened in your experience?


www.facebook.com/Thehogbox

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blackskull
Fully Grown Royal

United Kingdom
1278 Posts

Posted - 25/01/2013 :  16:56:00  Show Profile  Reply with Quote
They were all well and good when i was asking questions before i ordered so placed order.

Was told i could have seperate address from billing address so gave work address. They came to my home address. Luckily neghbour took in and the gf came home at lunch to collect. If she didn't come home they would have defrosted by the time i got home as neighbour didn't know what it was, also the order was short a bag of mice.

I e-mailed them and explained delivered to wrong address after been tild would come to work and it was short a bag. The quality of the food was fine so said would use again if delivery was sorted.

Took me a couple of e-mails to get a reply and he said all he could do was refund the money.

I replyed explaining why i ordered what i did and if he could send the missing bag. I also asked again if delivery would be an issue un the future.

I didn't get a reply but the missing bag did get delivered again to my home. I did send a message to say i got them but again no reply.

Other people might have had a better time with them but their lack of comunication put me off using them again

1.1 normal royal, sully, silver
0.1 pinstripe royal, penny
1.1 pastel royal, lars, clover
0.1 lesser royal, serenity
0.1 black pastel royal, betty
0.1 mojave royal, mavis
0.1 normal het clown
1.0 pastel het clown
1.0 nuclear, ned
1.0 super phantom
1.0 childrens python, myles
0.1 hog island boa
0.1 sonoran x boa, grace
0.0.1 mack snow leopard gecko, munchkin
4.1 cats, stan, dave, marble, binx, daisy
4.1 rabbits, mol, ted, bill, spud, alice
0.1 crazy cat/bunny lady of bridgwater, lucy
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richard v
Sub Adult

United Kingdom
563 Posts

Posted - 25/01/2013 :  18:31:24  Show Profile  Click to see richard v's MSN Messenger address  Reply with Quote
I use them all the time, just received an order from them last week and expecting one Tuesday as well, they use the same courier I use for my bussiness, when you place your order you choose a shipment date and it is sent out the next day, if you provide a mobile you will get a text to notify you of the delivery time, to a hour slot, so can make sure your around. He used to use another carrier who were not that good to be fair. Since updating his delivery side of things I have seen a massive improvement in the service. Also one good thing he has just started doing jumbo rats 450gm plus, if they prove to be popular he will stock them always. Hope that's of some help.
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reptiledanny
Old Royal - I Post too much!

United Kingdom
2106 Posts

Posted - 25/01/2013 :  21:51:09  Show Profile  Click to see reptiledanny's MSN Messenger address  Reply with Quote
I just had an order with A&N frozen foods and was brilliant. Top quality food and if you say what day you need it for they will send it the day before. I needed it for a Tuesday as I'm at home then, so they sent it on Monday. Will be placing all my orders with them from now on


1.2 royal pythons 0.1 hog island boa 1.0 corn snake
sig made by stapey
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Laws
Fully Grown Royal

United Kingdom
1007 Posts

Posted - 26/01/2013 :  00:16:55  Show Profile  Reply with Quote
thanks for the imput guys , its just getting to expensive to get it from the rep store , wasnt so bad when it was a couple of snakes , but up to 11 now and hogs can eat for england! Its the first time i will be placing an order and i need it for specific days each week you see


www.facebook.com/Thehogbox

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Falice
Yearling

United Kingdom
196 Posts

Posted - 29/01/2013 :  13:42:46  Show Profile  Reply with Quote
I just switched from rsreptiles to them, and my delivery was meant to turn up today and it hasn't. Looks like i'll be switching companies again

1.0.0 Royal (Sir Cuthbert)
1.0.0 Corn (Trevor)
1.0.0 C0ckatiel (Baldwin)
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Kelfezond
The bearded one

United Kingdom
4803 Posts

Posted - 29/01/2013 :  14:08:43  Show Profile  Visit Kelfezond's Homepage  Click to see Kelfezond's MSN Messenger address  Reply with Quote
A&N were pretty good for me but their delivery prices are a tad expensive and I've seen people complain that they charge you for two boxes when your rodents can quite easily fit in one..

\v/ Click me for Kelfezond Reptiles Facebook Page! \v/
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