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boomslang
Old Royal - I Post too much!

United Kingdom
2025 Posts

Posted - 07/10/2013 :  16:55:56  Show Profile  Reply with Quote
If a place like tesco listed apples at 40p each.then charged you 60p at the checkout,there in the wrong.same as when they listed buy two for £1.99 deals,when each item solo only costs £1.80 etc :P you get the idea hehe.

1.0.0 pinstripe Royal Python
1.0.0 Bumblebee Royal Python
1.0.0 Normal corn
1.0.0 Extreme red Hognose
0.1.0 Extreme red tiger Hognose
1.1.0 yemen chameleons
1.0.0 Piebald yemen
1.0.0 Tamatave panther
1.0.0 Quadricornis
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carlb1981
Fully Grown Royal

United Kingdom
1527 Posts

Posted - 07/10/2013 :  17:51:11  Show Profile  Visit carlb1981's Homepage  Reply with Quote
I have received a reply which says he doesn't know what went on when i paid the deposit and has offered £50 off my next snake to keep my custom and if im not happy to call them.

3.3.0 Royals,Yellow Belly -Marty,Fire YB-Fred,Mojave-Mo,Butter Pinstripe-Betty,Pewter-Newt,Normal-Molly
0.1.0 Snow Cornsnake- Lumi
1.1.0 Hypo Sonoran Dwarf Boa-Bart and Maggie
0.1.0 Albino Pine Snake-Ruby
1.0.0 Bredli Python-Brian
1.0.0 Western Hognose-Hal
1.0.0 Kayuadi Retic-Kaa
0.1.0 Honduran Milksnake-Jubbly
1.1.0 Salmon Boas-Hershey and Sam
0.2.0 Leopard Geckos-Spot and Chocolate
1.4.0 Dune Geckos
0.1.0 Beardie-Cookie
0.3.7 Tarantulas
0.0.1 Pandinus Imperator/emperor scorpion
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jonnyc1988
Sub Adult

United Kingdom
908 Posts

Posted - 07/10/2013 :  17:53:36  Show Profile  Reply with Quote
so have you bought another retic with that £50 discount?


1.0.0 Pastel Royal Python - Juju CB11
0.1.0 Western Hognose - Hetti CB12
1.0.0 Fire Harlequin Crested Gecko - Jasper CB13
0.1.0 Het Kahl Common Boa (bci) - Pandora CB13
1.3.0 Viper geckos
1.1.0 66% PH Toffee 50% Kayuadi reticulated pythons
0.1.0 Platinum Tiger Reticulated python
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carlb1981
Fully Grown Royal

United Kingdom
1527 Posts

Posted - 07/10/2013 :  18:40:10  Show Profile  Visit carlb1981's Homepage  Reply with Quote
Lol not just yet no

3.3.0 Royals,Yellow Belly -Marty,Fire YB-Fred,Mojave-Mo,Butter Pinstripe-Betty,Pewter-Newt,Normal-Molly
0.1.0 Snow Cornsnake- Lumi
1.1.0 Hypo Sonoran Dwarf Boa-Bart and Maggie
0.1.0 Albino Pine Snake-Ruby
1.0.0 Bredli Python-Brian
1.0.0 Western Hognose-Hal
1.0.0 Kayuadi Retic-Kaa
0.1.0 Honduran Milksnake-Jubbly
1.1.0 Salmon Boas-Hershey and Sam
0.2.0 Leopard Geckos-Spot and Chocolate
1.4.0 Dune Geckos
0.1.0 Beardie-Cookie
0.3.7 Tarantulas
0.0.1 Pandinus Imperator/emperor scorpion
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anatess
Sub Adult

USA
669 Posts

Posted - 07/10/2013 :  19:04:56  Show Profile  Reply with Quote
Well, at least they are trying to correct the wrong. But $50 towards a future purchase is bull. $50 cash sent to you marks a good business. Yes, they're not legally required to give you back your money. But a good business will admit their mistake and correct it immediately.

I still say this business should be crossed off you guys' list.


Snake owner since Oct 2008, so yeah, I'm no expert.
0.1.0 pastel royal
1.0.0 spider royal
0.1.0 albino royal
1.0.0 bumblebee royal
1.0.0 yellowbelly royal
0.0.1 wild-type royal
1.0.0 normal western hognose
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boomslang
Old Royal - I Post too much!

United Kingdom
2025 Posts

Posted - 07/10/2013 :  20:45:17  Show Profile  Reply with Quote
Yeah i agree,as you might not even buy another snake.More so another snake from them,Which is probably what they hope.
Have they given you anything to prove this £50 discount,Could be ages before you buy anything else.To which this discount might be forgotten about.

1.0.0 pinstripe Royal Python
1.0.0 Bumblebee Royal Python
1.0.0 Normal corn
1.0.0 Extreme red Hognose
0.1.0 Extreme red tiger Hognose
1.1.0 yemen chameleons
1.0.0 Piebald yemen
1.0.0 Tamatave panther
1.0.0 Quadricornis

Edited by - boomslang on 07/10/2013 20:49:44
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carlb1981
Fully Grown Royal

United Kingdom
1527 Posts

Posted - 07/10/2013 :  20:55:03  Show Profile  Visit carlb1981's Homepage  Reply with Quote
No I've just got the email if i wanted to order another snake id just reply to that email so they could see what they had said

3.3.0 Royals,Yellow Belly -Marty,Fire YB-Fred,Mojave-Mo,Butter Pinstripe-Betty,Pewter-Newt,Normal-Molly
0.1.0 Snow Cornsnake- Lumi
1.1.0 Hypo Sonoran Dwarf Boa-Bart and Maggie
0.1.0 Albino Pine Snake-Ruby
1.0.0 Bredli Python-Brian
1.0.0 Western Hognose-Hal
1.0.0 Kayuadi Retic-Kaa
0.1.0 Honduran Milksnake-Jubbly
1.1.0 Salmon Boas-Hershey and Sam
0.2.0 Leopard Geckos-Spot and Chocolate
1.4.0 Dune Geckos
0.1.0 Beardie-Cookie
0.3.7 Tarantulas
0.0.1 Pandinus Imperator/emperor scorpion
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boomslang
Old Royal - I Post too much!

United Kingdom
2025 Posts

Posted - 07/10/2013 :  21:03:20  Show Profile  Reply with Quote
Okay,was just asking if you no they'd keep their word on it etc.you might not buy anything for months,years or even lose the email.I'd rather have the £50 in hand.

Would you really want to buy from them again anyway?

1.0.0 pinstripe Royal Python
1.0.0 Bumblebee Royal Python
1.0.0 Normal corn
1.0.0 Extreme red Hognose
0.1.0 Extreme red tiger Hognose
1.1.0 yemen chameleons
1.0.0 Piebald yemen
1.0.0 Tamatave panther
1.0.0 Quadricornis
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carlb1981
Fully Grown Royal

United Kingdom
1527 Posts

Posted - 07/10/2013 :  21:08:05  Show Profile  Visit carlb1981's Homepage  Reply with Quote
Not really no, i wasn't even expecting getting a reply from them and i don't really want to call them either i was just hoping they could shed some light on the situation but as he said he doesn't know what happened on the day it seems like the sales assistant has just added money on to make more in a sale

3.3.0 Royals,Yellow Belly -Marty,Fire YB-Fred,Mojave-Mo,Butter Pinstripe-Betty,Pewter-Newt,Normal-Molly
0.1.0 Snow Cornsnake- Lumi
1.1.0 Hypo Sonoran Dwarf Boa-Bart and Maggie
0.1.0 Albino Pine Snake-Ruby
1.0.0 Bredli Python-Brian
1.0.0 Western Hognose-Hal
1.0.0 Kayuadi Retic-Kaa
0.1.0 Honduran Milksnake-Jubbly
1.1.0 Salmon Boas-Hershey and Sam
0.2.0 Leopard Geckos-Spot and Chocolate
1.4.0 Dune Geckos
0.1.0 Beardie-Cookie
0.3.7 Tarantulas
0.0.1 Pandinus Imperator/emperor scorpion
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boomslang
Old Royal - I Post too much!

United Kingdom
2025 Posts

Posted - 07/10/2013 :  21:16:24  Show Profile  Reply with Quote
Well sorry but thats kind of a sh*it reply then.So they kinda did what i said then,randomly adding money onto things when they think they can boost sales/get more money from a customer lol.

And to boot,the guy that replied said he hasn't a clue really and oh well.they should of gave you a refund end of story.Seems like a bunch of clowns :P

1.0.0 pinstripe Royal Python
1.0.0 Bumblebee Royal Python
1.0.0 Normal corn
1.0.0 Extreme red Hognose
0.1.0 Extreme red tiger Hognose
1.1.0 yemen chameleons
1.0.0 Piebald yemen
1.0.0 Tamatave panther
1.0.0 Quadricornis
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carlb1981
Fully Grown Royal

United Kingdom
1527 Posts

Posted - 07/10/2013 :  21:23:31  Show Profile  Visit carlb1981's Homepage  Reply with Quote
Think I'll just reply with another email rather than phone, im too soft to argue with someone on the phone lol tbh the guy who replied I've dealt with before and he seems ok where as the other im not too keen on there is just something about him

3.3.0 Royals,Yellow Belly -Marty,Fire YB-Fred,Mojave-Mo,Butter Pinstripe-Betty,Pewter-Newt,Normal-Molly
0.1.0 Snow Cornsnake- Lumi
1.1.0 Hypo Sonoran Dwarf Boa-Bart and Maggie
0.1.0 Albino Pine Snake-Ruby
1.0.0 Bredli Python-Brian
1.0.0 Western Hognose-Hal
1.0.0 Kayuadi Retic-Kaa
0.1.0 Honduran Milksnake-Jubbly
1.1.0 Salmon Boas-Hershey and Sam
0.2.0 Leopard Geckos-Spot and Chocolate
1.4.0 Dune Geckos
0.1.0 Beardie-Cookie
0.3.7 Tarantulas
0.0.1 Pandinus Imperator/emperor scorpion
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boomslang
Old Royal - I Post too much!

United Kingdom
2025 Posts

Posted - 07/10/2013 :  21:36:14  Show Profile  Reply with Quote
Yeah just ask for the £50 in cash etc :P be polite and shortish as you've already explained the whole thing.The law is on your side without going into it,plus a good place would have just refunded you in the first place.

No point really making a huge deal from it,if they refund you great.If not,just don't shop there again :)

1.0.0 pinstripe Royal Python
1.0.0 Bumblebee Royal Python
1.0.0 Normal corn
1.0.0 Extreme red Hognose
0.1.0 Extreme red tiger Hognose
1.1.0 yemen chameleons
1.0.0 Piebald yemen
1.0.0 Tamatave panther
1.0.0 Quadricornis
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Lotabob
Royal Python Moderator

United Kingdom
5008 Posts

Posted - 08/10/2013 :  00:01:21  Show Profile  Reply with Quote
50 quid worth of equipment towards the future upkeep of a big snake sounds like a better thing to go for.


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boomslang
Old Royal - I Post too much!

United Kingdom
2025 Posts

Posted - 08/10/2013 :  01:37:49  Show Profile  Reply with Quote
quote:
Originally posted by Lotabob

50 quid worth of equipment towards the future upkeep of a big snake sounds like a better thing to go for.

Yeah or that :P

1.0.0 pinstripe Royal Python
1.0.0 Bumblebee Royal Python
1.0.0 Normal corn
1.0.0 Extreme red Hognose
0.1.0 Extreme red tiger Hognose
1.1.0 yemen chameleons
1.0.0 Piebald yemen
1.0.0 Tamatave panther
1.0.0 Quadricornis
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jonnyc1988
Sub Adult

United Kingdom
908 Posts

Posted - 08/10/2013 :  06:12:38  Show Profile  Reply with Quote
Would cost you more than £50 in petrol to get back to the shop though. It is a shame they couldnt just give you the cash.
It does sound like it is one member of staff making a bit of extra cash. Who knows, maybe they pocketed it for themselves....

Its a shame because I regard it as a very respectable shop. Probably the only one in the UK to feature on snakebytes TV.


1.0.0 Pastel Royal Python - Juju CB11
0.1.0 Western Hognose - Hetti CB12
1.0.0 Fire Harlequin Crested Gecko - Jasper CB13
0.1.0 Het Kahl Common Boa (bci) - Pandora CB13
1.3.0 Viper geckos
1.1.0 66% PH Toffee 50% Kayuadi reticulated pythons
0.1.0 Platinum Tiger Reticulated python
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carlb1981
Fully Grown Royal

United Kingdom
1527 Posts

Posted - 08/10/2013 :  07:11:57  Show Profile  Visit carlb1981's Homepage  Reply with Quote
They fell out so bhb doesn't deal with them anymore

3.3.0 Royals,Yellow Belly -Marty,Fire YB-Fred,Mojave-Mo,Butter Pinstripe-Betty,Pewter-Newt,Normal-Molly
0.1.0 Snow Cornsnake- Lumi
1.1.0 Hypo Sonoran Dwarf Boa-Bart and Maggie
0.1.0 Albino Pine Snake-Ruby
1.0.0 Bredli Python-Brian
1.0.0 Western Hognose-Hal
1.0.0 Kayuadi Retic-Kaa
0.1.0 Honduran Milksnake-Jubbly
1.1.0 Salmon Boas-Hershey and Sam
0.2.0 Leopard Geckos-Spot and Chocolate
1.4.0 Dune Geckos
0.1.0 Beardie-Cookie
0.3.7 Tarantulas
0.0.1 Pandinus Imperator/emperor scorpion
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jonnyc1988
Sub Adult

United Kingdom
908 Posts

Posted - 08/10/2013 :  07:24:35  Show Profile  Reply with Quote
Huh, didnt realise that. Ive actually never been. I really want to, but that means making an excuse for a trip to blackpool and given im not a fan of the pleasure beach its quite hard.


1.0.0 Pastel Royal Python - Juju CB11
0.1.0 Western Hognose - Hetti CB12
1.0.0 Fire Harlequin Crested Gecko - Jasper CB13
0.1.0 Het Kahl Common Boa (bci) - Pandora CB13
1.3.0 Viper geckos
1.1.0 66% PH Toffee 50% Kayuadi reticulated pythons
0.1.0 Platinum Tiger Reticulated python
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