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matty18714
Royal Python Moderator

United Kingdom
2016 Posts

Posted - 24/02/2009 :  18:04:42  Show Profile
One of my stats has decided it doesnt want to supply heat anymore. I have even put the temp probe into the cold water bowl for 10 mins, it did nothing. Any help?

(habistat mat stat, power light remains on)

dazb
Royal Python Moderator

United Kingdom
2847 Posts

Posted - 24/02/2009 :  18:09:54  Show Profile
habistat are guaranteed for 5 years... box it up and send it back...

http://www.eurorep.net/habistat/guarantee.htm




Edited by - dazb on 24/02/2009 18:13:48
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matty18714
Royal Python Moderator

United Kingdom
2016 Posts

Posted - 24/02/2009 :  18:37:30  Show Profile
Its definatly dead. Im now setting it up to run the corn and royal off the same stat, not ideal, but its better than a hot water bottle.

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dazb
Royal Python Moderator

United Kingdom
2847 Posts

Posted - 24/02/2009 :  19:12:02  Show Profile
should be ok for a day or two. they havent been fed recently have they?



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lee2308
Royal Python Moderator

United Kingdom
2597 Posts

Posted - 24/02/2009 :  19:20:19  Show Profile  Click to see lee2308's MSN Messenger address
Are you sure it's not the mat?

Members map-------Want to be on the map?

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matty18714
Royal Python Moderator

United Kingdom
2016 Posts

Posted - 24/02/2009 :  19:20:33  Show Profile
The corn was fed 3 days ago but has pooed in the last hour so im not worried. I had been meaning to feed the royal for the last two days but kept forgetting to take a rat out of the freezer, glad I didn't now

By altering the depth of substrate I have managed to get them both at 28*C.

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dazb
Royal Python Moderator

United Kingdom
2847 Posts

Posted - 24/02/2009 :  19:45:33  Show Profile
quote:
Originally posted by lee2308

Are you sure it's not the mat?



if the mains light is on and the it is not trying to heat the mat ie green light isnt on, that means its the stat. prob the probe.

if both lights are on and the mat is cold then its the mat.



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matty18714
Royal Python Moderator

United Kingdom
2016 Posts

Posted - 24/02/2009 :  19:58:59  Show Profile
The mats working fine, it runs as normal through the other stat.

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Gingerpony
Royal Python Moderator

United Kingdom
2663 Posts

Posted - 24/02/2009 :  20:18:20  Show Profile  Click to see Gingerpony's MSN Messenger address
sounds like the probe/wiring/stat then, is the green light on?

Dumerils boas, BCO hybrids, Sinder Hypo boas, cornsnakes, ratsnakes, Day Geckos
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matty18714
Royal Python Moderator

United Kingdom
2016 Posts

Posted - 24/02/2009 :  20:25:31  Show Profile
Nope. Its must be the probe becuase its not activating the heat.

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Kazerella
Royal Python Admin

United Kingdom
1196 Posts

Posted - 25/02/2009 :  15:01:40  Show Profile  Visit Kazerella's Homepage
That's exactly what happened to ours Matty- I was gutted too because I initially thought it was the mat so bought a new one- then realised it was the stat. Gutted- could have saved myself £17.



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matty18714
Royal Python Moderator

United Kingdom
2016 Posts

Posted - 25/02/2009 :  17:54:43  Show Profile
Did you send your stat back Kaz? Just wondering because I sent mine off today and wondering how long it will be.

I bet that mats now in use anyway though

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dazb
Royal Python Moderator

United Kingdom
2847 Posts

Posted - 25/02/2009 :  19:23:02  Show Profile
the links says 1 working day...so prob 3 with post...



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Lewy
Royal Python Admin

United Kingdom
10260 Posts

Posted - 26/02/2009 :  16:10:47  Show Profile  Visit Lewy's Homepage
We had a spare stat so not posted ours off yet matty.

Lewy

THE ROYAL PYTHON.co.uk Team


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matty18714
Royal Python Moderator

United Kingdom
2016 Posts

Posted - 26/02/2009 :  16:17:17  Show Profile
Ahh ok.

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Kazerella
Royal Python Admin

United Kingdom
1196 Posts

Posted - 28/02/2009 :  20:58:07  Show Profile  Visit Kazerella's Homepage
Plan to though- it's on my never ending list of stuff to do



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matty18714
Royal Python Moderator

United Kingdom
2016 Posts

Posted - 28/02/2009 :  21:06:34  Show Profile
Havent had mine back yet Should be here by monday I guess.

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matty18714
Royal Python Moderator

United Kingdom
2016 Posts

Posted - 02/03/2009 :  17:00:24  Show Profile
Still no stat and Zavvi is hungry

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matty18714
Royal Python Moderator

United Kingdom
2016 Posts

Posted - 03/03/2009 :  16:59:32  Show Profile
Got the stat back today. The probe wasnt the problem, the LED had failed.

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dazb
Royal Python Moderator

United Kingdom
2847 Posts

Posted - 03/03/2009 :  17:23:43  Show Profile
thats good...so how long did it take in all...?



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matty18714
Royal Python Moderator

United Kingdom
2016 Posts

Posted - 03/03/2009 :  19:05:02  Show Profile
5 working days

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